October 2013

Request:

Please can you send me the following contract information:

1. Wi-Fi Provider- Who is the contracted supplier for the Wi-Fi contract?

2. Average Annual Spend - Please state the annual average spend over three years for each supplier. If this is a new contract please state the estimate annual average spends. If there is more than one Wi-Fi provider please split annual for each individual provider.

3. Number of Users- Please state the number of users the Wi-Fi contract is in place for. An estimate number of users will also be acceptable. If there is more than one Wi-Fi provider please state the number of users for each individual provider.

4. Contract Type: Is this Wi-Fi, Managed, In-House.

5. Number of Locations/Site- I require the number of locations/sites the Wi-Fi contract is contracted for. If there is more than one Wi-Fi provider please state the number of sites for each individual provider.

6. End User Offer- What the Wi-Fi offers to the end users e.g. Unlimited, Pay as you go, free 1 hour access or just free access. If there is more than one Wi-Fi provider please state the number of sites for each individual provider.

7. Manufacturer Name/Brand- Please provides me with the brand names of the Wi-Fi equipment which many include manufacturers of the access points and routers. If there is more than one Wi-Fi provider please state the Manufacturers Name for each individual provider.

8. Contract Description- Please provide me with a brief description of the solution in place for Wi-Fi and any other services provided under the contract. If there is more than one Wi-Fi provider please state the contract description for each individual provider.

9. Actual Contract Start Date- Please can you state the Start date of the contract. If there is more than on Wi-Fi provider please split contract dates for each individual provider.

10. Actual Contract Renewal/Expiry Date- Please can you state the renewal/expiry date of the contract. If the contract is coming up for renewal if possible please state the likely outcome of the Wi-Fi contract.

11. Contact Details- I require the person from within the organisation responsible for the Wi-Fi contract. Can you please provide me with their full contact detail including contact number and an email address. If there is more than one Wi-Fi provider please state the contract details for each individual provider.


IF the organisation doesn't have a Wi-Fi contract in place please state when the organisation plans to have a Wi-Fi contract in place. Please do this by providing me with a month and year and if possible what type of solutions they plan to want in place and the number of locations.

If this service is provided in-house please provide me with:

1. Number of Users
2. Number of Locations/Site
3. End User Offer
4. Manufacturer Name/Brand
5. Contact Details- I require the person from within the organisation responsible for the Wi-Fi

IF the organisation has this service (Wi-Fi) as part of a managed service please can you provide me with the contract details of the managed contract including:

1. Current Provider
2. Number of Users- This is normally the total number of staff with the organisation.
3. Contract Description- Please can you provide me with a brief contract description of the overall contract.
4. Contract Expiry Date- Please provide an expiry date for the contract.
5. Contract Review Date
6. Contact Details- I require the person from within the organisation responsible for the Wi-Fi contract. Can you please provide me with their full contact detail including contact number and an email address.

Outcome:

Successful

Response:

Please can you send me the following contract information:

1. Wi-Fi Provider
a) Maintenance, hardware and software support - Logicalis
b) ISP provider - Verizon UK Limited

2. Average Annual Spend
a) £1,264
b) £82,500
All costs include VAT charges

3. Number of Users
Average daily users (public) 185
Average daily users (staff)  45 to 60

4. Contract Type
In-house managed service
Hardware replacement, software updates and maintenance contract with Logicalis

5. Number of Locations/Site
One location at Kew, Surrey

6. End User Offer
Unlimited free Wi-Fi internet access to staff and members of the public during office hours with best practice security access controls

7. Manufacturer Name/Brand
Cisco wireless controller

8. Contract Description
a) 24 hour, 7 days maintenance and support of wireless LAN controllers including software updates, faulty hardware replacement for the wireless LAN controllers

b) 24 hour, 7 days internet service, maintenance and support of network devices including software updates, faulty hardware replacement for the internet routers

9. Actual Contract Start Date.
a) 1 December 2012
b) 1 April 2013

10. Actual Contract Renewal/Expiry Date.
a) 30 November 2013
b) 31 March 2014

11. Contact Details
Amanda Spencer, Head of ICT Department at The National Archives
Our contact number is located on The National Archives website nationalarchives.gov.uk/contact/
Contact e-mail: helpdesk@nationalarchives.gsi.gov.uk

IF the organisation doesn't have a Wi-Fi contract in place please state when the organisation plans to have a Wi-Fi contract in place. Please do this by providing me with a month and year and if possible what type of solutions they plan to want in place and the number of locations.

Not Applicable

If this service is provided in-house please provide me with:

1. Number of Users
Please see the answer to question 3 above

2. Number of Locations/Site
Please see the answer to question 5 above

3. End User Offer
Please see the answer to question 6 above

4. Manufacturer Name/Brand
Please see the answer to question 7 above

5. Contact Details- I require the person from within the organisation responsible for the Wi-Fi
Please see the answer to question 11 above

IF the organisation has this service (Wi-Fi) as part of a managed service please can you provide me with the contract details of the managed contract including:

1. Current Provider
2. Number of Users - This is normally the total number of staff with the organisation
3. Contract Description - Please can you provide me with a brief contract description of the overall contract
4. Contract Expiry Date - Please
5. Contract Review Date
6. Contact Details - I require the person from within the organisation responsible for the Wi-Fi contract. Can you please provide me with their full contact detail including contact number and an email address

As the contract is not part of a managed service these questions are not applicable.